Perplexity Enterprise uses seat-based pricing. Your organization purchases Enterprise Pro and Enterprise Max seats and assigns them to people, so a seat can be moved from one member to another without buying a new one.
To learn more about the different pricing and payment options, and other billing questions, visit this article.
Managing billing
Admins can manage organization billing by:
Going to your Organization settings
Go to Billing
Select Manage billing
There, as an admin or billing admin, you will be able to update and cancel your Enterprise subscription, update your payment method and billing information, and view your invoice history.
Downloading your invoices
Only an admin or billing admin can download invoices from your organization’s settings page. Follow these steps to access your invoice:
Go to your Organization settings
Scroll to the Billing section and select Manage Billing
Scroll to the Invoice History section
Select the relevant invoice
Download the receipt or invoice
Viewing your seats
To see your seats, go to your Organization settings and open Billing. Each tier in the Seats section shows a total beside its name, broken into Available, Assigned, and Invited.
Members with paid access appear under Assigned. Pending invitations appear under Invited and hold a seat until they are accepted, canceled, or declined.
Adding seats
Go to your Organization settings and open Billing.
In the Seats section, select Manage to open Add or modify seats.
Raise the Seat count for the tier you need.
Select Next, review Confirm seat purchase, then select Purchase seats.
Added seats start today and may be prorated. You can also add a seat while inviting someone: if no seat is available in the tier you selected, sending the invitation asks you to confirm the seats it needs.
Reducing your seats
Removing a member or lowering their tier frees a seat but does not reduce what your organization has purchased, and does not create a prorated credit. Reducing your seat count is a separate step.
Go to your Organization settings and open Billing.
In the Seats section, select Manage.
Lower the Seat count for the tier you want to reduce.
Select Confirm.
A reduction takes effect at the start of your next billing period, which is your next month on a monthly subscription or your next annual renewal on a yearly one. Until then you keep the seats you have paid for and can assign them to anyone. The Seats section shows the scheduled change and its date, and Cancel changes undoes it.
You cannot set a seat count below the seats currently Assigned and Invited. Remove members or cancel pending invitations first, then lower the count.
For a fuller explanation of seats, invitations, and tier changes, see How Enterprise seats work. You can learn more about managing users here.
White Glove Invoicing
For larger organizations (250+ users), white glove invoicing support is available. Get in touch for more details.