Understanding your subscription
How does Perplexity Enterprise pricing work?
Enterprise pricing is per seat. Your organization purchases a number of Enterprise Pro and Enterprise Max seats on a monthly or yearly subscription and assigns them to people, so a seat can be moved between team members without buying a new one.
We offer two pricing tiers:
Enterprise Pro: Each seat is $40 per month or $400 per year (a discount of approximately 16.7% versus monthly subscriptions)
Enterprise Max: Each seat is $325 per month or $3,250 per year
Discounts may be available for larger teams (250+ members), schools, universities, not-for-profit organizations, or government agencies.
Which payment methods can I use?
We accept all major credit cards (Visa, MasterCard and AMEX). Additional payment options may be available depending on your region.
Please get in touch with us for invoice billing (annual subscriptions only).
For larger organizations (250+ users), white glove invoicing support is available.
Get in touch if you have specific needs or questions.
Are there higher usage limits for Enterprise plans?
Enterprise Pro offers extended usage limits compared to Perplexity Pro.
Enterprise Max goes further, providing the highest access levels for Research and Create file and app queries, support for up to 10,000 personal files and 5,000 files per project, and up to 15 video generations each month.
Organizations can flexibly combine Enterprise Pro and Enterprise Max seats to meet organizational and user needs.
Do Enterprise plans include API access and credits?
No, API usage is not included with Enterprise Pro or Enterprise Max. Users who need API access must purchase credits or top off their balance with a valid payment method. Note that administrators cannot manage API credits for other users. API organizations (API Groups) can be set up.
Subscribing to Perplexity Enterprise
Can I consolidate billing in one invoice?
Billing for Enterprise seats in a single organization is consolidated in one invoice.
Please note that if you purchase API Platform credits, these will be billed separately.
Can I get an invoice or pay by wire transfer?
Yes, you can pay by invoice and/or bank or wire transfer when you select this option during checkout.
For teams of 250 or more users, get in touch for white glove support.
Do you offer trials?
We do not offer self-serve trials for Enterprise Pro or Enterprise Max. If you want to evaluate Enterprise for your organization, talk to our sales team.
I’m based in a country where the VAT reverse charge mechanism applies. How do I include my VAT number in my invoices?
When you create your Enterprise organization, you will have the ability to add your VAT ID to enable the VAT reverse-charge mechanism. You can also add it at any point in the Enterprise subscription portal.
If you have received invoices without the VAT reverse charge mechanism applied, please get in touch and we’ll be able to help.
Managing your subscription and billing
I made an accidental purchase. Can I get a refund?
You can find our refund policy here. If you’ve made an accidental purchase or need help understanding any charges on your account, please get in touch and we’ll be happy to help.
How can I add or remove users?
Admins can add or remove members from the Members screen in your Organization settings at any time. You can learn more about managing users here.
Adding someone uses an available seat. If no seat is available in the tier you selected, sending the invitation asks you to confirm the seats it needs, and those seats are added immediately and may be prorated.
Removing someone frees their seat for another member. It does not reduce the number of seats you have purchased and does not create a prorated credit.
Note: To pay for fewer seats, an admin reduces your seat count in Billing. The reduction takes effect at the start of your next billing period. See How Enterprise seats work.
What happens when I add or remove users?
Access changes immediately in both cases. What changes on your bill depends on which one you did:
Adding a member when a seat is available: no charge, because the seat is already paid for.
Adding a member when no seat is available: the seat is purchased immediately and may be prorated.
Removing a member or lowering their tier: no charge and no credit. The seat becomes available to assign to someone else.
At your next renewal you are charged for the number of seats your organization has purchased at that time.
I have created an organization but I can’t use Enterprise features
To activate Enterprise features, your organization’s administrator must pay for all the seats provisioned.
If payment has been made and your organization can’t use Enterprise features, get in touch and we’ll investigate this.
How can admins manage or review billing?
Admins control all payments and billing for the organization, including how many seats you pay for. Adding seats takes effect immediately; reducing your seat count takes effect at the start of your next billing period. To see more details, check our article about managing pricing and billing.
I removed users, but my billing has not changed
That is expected. Removing a member frees their seat but does not change what your organization has purchased, so your recurring charge stays the same.
To pay for fewer seats, an admin reduces the seat count in Billing. That change takes effect at the start of your next billing period, which can be your next month or your next annual renewal depending on your subscription.
Education & Non-profit
Do you offer educational or non-profit discounts?
Yes, please get in touch to request a discount code after we validate your organization’s eligibility. Required documentation may include:
A certificate for non-profits
Proof of administrative authority within your educational institution
Note: Students cannot request this discount directly. An IT representative or department head must contact us.
How do I claim tax-exempt status?
To claim tax-exempt status, get in touch with proof of exemption, and we will send you an updated invoice reflecting this status.
Still have questions?
If you need help, get in touch for dedicated assistance.