Troubleshooting & Support
11 articles
How can I contact the Perplexity team?You should contact the team if you have any need for support.Need support?The Perplexity Support Team is here to helpHow do I submit a bug report?How can I report incorrect or inaccurate answers?We’re happy to take your report to improve the quality of your responses.About the Perplexity Discord CommunityThis is our official community of Perplexity power users.Where do I report bugs?Where do I report security issues? Is there a bug bounty program?Cloudflare & VPNsIf you are seeing a Cloudflare screen or are being advised to stop using a VPN, please refer to this article.Troubleshooting access to threads & Pro featuresFollow these steps to confirm you’re logged into the correct account on all your devices.Email Assistant TroubleshootingPhone Verification for Your Account via SMS 2FAPerplexity may ask some users to verify their phone number before continuing to use the Perplexity app. This helps protect your accounts and adds an extra layer of security.